Our Privacy Policy

Eclipse window tinting quote

Eclipse Tinting and Window Films™ is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone, facsimile numbers and IP addresses.

This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.eclipsetinting.net.au, from other publicly available sources, from cookies and from other online analytic and tracking tools and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. We will always include an unsubscribe link on relevant automated emails that we send.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Google Lead Form Extension Ads

Data we collect via Google’s Extension Form Ads will not be used for email marketing purposes. This data will only be used for the purpose of provide you with a quote.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information
Your Personal Information will not be shared with third parties be disclosed in a number of circumstances including the following:

  • Third parties where you consent to the use or disclosure; and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.

Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

Eclipse Tinting and Window Films™ will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: [email protected]

Emily Wright
Emily Wright

Left us a 5 star review

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Emily Wright
recommends
October 22, 2023

Great quality service. Fred did an excellent job installing our house tinting.

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Linda Mudryk
recommends
August 3, 2023

Absolutely tickled pink with our window tinting for our western facing bedroom and office. Thanks for your efficient and professional work

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Rodney Trevor
recommends
March 2, 2023

Getting tinting for our home was a very easy process from start to finish. Liz was very professional, friendly, knowledgeable and efficient. The cost was good and the process was explained very well.

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Kara Skene
recommends
February 18, 2023

Ben was professional and easy to deal with. Liz installed our tint very quickly and was lovely to deal with as well. Really impressed with the end result, the glare and heat in our home from the western sun is gone. highly recommend Eclipse Tinting.

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Brendan Jarvis
recommends
January 31, 2023

Ben and his team did a great job. Good price good service good product. Thanks again Ben

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Cheryl Green
recommends
January 31, 2023

Fred was so friendly and helpful and did a great job. Eclipse tinting were amazing. Quote provided, questions answered quickly. Just awesome customer service and very happy with the outcome

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Jac Nolan
recommends
November 20, 2022

Had tinting done by Eclipse this week and love the result! Thanks Fred and Ben!

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Lucia Gray
November 7, 2022

Really fantastic service and a great quality product. Ben and his team are friendly, reliable and have done an excellent job installing our window tints. We have already noticed a difference in how hot our house gets through the day and are enjoying more privacy thanks to the darker windows. Would definitely recommend.

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Cesar Junior
November 6, 2022

Ben was very friend and easy going. Thank you for be so easy to deal with :) Fred was the one who isntalled the tint, samr thing very friend and helpful. The wait worth for the service :)

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Judy Cullinane
November 2, 2022

Ben Howard and his team were both professional and affordable. Great service with follow up email of date and time. Reminder text message was great. They removed the old tint and completed my job with no mess and the windows look great. I strongly recommend using them.

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Lynda Hall-Watson
recommends
October 22, 2022

Very good customer service. Ben was awesome. The installation was done to perfection by an experienced expert and I could not be happier

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Kel Ann
recommends
October 21, 2022

The service from start to finish was professional and completed on time. Ben was friendly and very helpful with my decisions

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Kath Ledgard
recommends
October 20, 2022

Totally happy with service from Eclipse Tinting, Fred was prompt, friendly and professional. Great value for money, would recommend 💯

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Tony Thomas
recommends
October 18, 2022

Very good customer service, prompt, professional and at a well priced. They had no problem competing with companies that were closer. The installation was done to perfection by an experienced expert. They deserve their high ratings.

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Oliver Chambers
October 16, 2022

Tinting and frosting look great and both Ben and Fred were excellent.